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Peru's Machu Picchu: Get to know new actions taken to enhance tourist experience

Photo: AFP

14:45 | Cusco (Cusco region), Aug. 5.

After an extensive meeting, the Machu Picchu Management Unit (UGM) Technical Committee agreed to implement a series of actions to immediately improve the experience that tourists live when visiting the historic sanctuary and archaeological park —a World Heritage Site and one of the New 7 Wonders of the World.

According to Deputy Tourism Minister Madeleine Burns, the Ministry of Foreign Trade and Tourism (Mincetur) pledged to strengthen communication channels to keep tourists informed about the flow of visits to Machu Picchu.

On the other hand, the Ministry of Culture promised to evaluate the increase in the carrying capacity of the archaeological monument and coordinate with the Decentralized Culture Directorate (DDC) in Cusco the request for rotation of personnel who provide services in the sale of tickets.

Likewise, the DDC agreed to take immediate action to expand to five (5) the number of ticket windows for each route available, with the aim of avoiding long queues and reducing waiting time.

Similarly, a new schedule was also provided (2:00 p.m.) to purchase tickets with a view to making the tourist circuit visit the day after the purchase date.

To improve general attention to visitors, it was agreed that the Cultural Center facilities must be used for ticket sales.

Furthermore, it was approved to strengthen the control at the entrance and exit of the virtual and face-to-face sale of tickets —an action that will be carried out in a multisectoral manner.

Therefore, the number of inspectors will be increased through Cusco's Regional Management of Foreign Trade and Tourism (Gercetur), the Municipality of Machu Picchu, and the

National Service for Natural Areas Protected by the State (Sernanp).

Moreover, the Technical Committee pledged to create a subcommittee to evaluate the flow of visitors. It will be made up of two (2) members from each UGM institution and three (3) civil society representatives who will be duly accredited by the Machu Picchu District Municipality.

The session saw the participation of Shirley Mozo, who represented the Deputy Minister of Cultural Heritage and Cultural Industries; Sernanp Chief, Jose Carlos Nieto; Machu Picchu District Municipality Mayor, Elvis La Torre; and Gercetur Cusco Head, Saul Caipani; among other officials.

The Machu Picchu Management Unit (UGM) will continue to work permanently for the proper management and preservation of the flagship Inca citadel.