60% of postal shipments that leave Peru have as their final destination the United States of America,
Peruvian Postal Services (Serpost) General Manager Alexander Infantes affirmed on Thursday.
According to the officer, the country with the second-highest number of postal shipments by Peruvians is Chile, followed by other countries in Latin America and Europe.
Concerning the products arriving in Peru, Infantes indicated that 70% of them come mainly from Asian countries, while the remaining 30% land from the United States and European countries.
He stressed that Exportafácil is an important tool that allows micro-entrepreneurs to send their products to other countries through the economic and express services provided by
Serpost.
"This allows any entrepreneur to ship products for a maximum of US$7,500, as well as in terms of dimensions and weight of 30 kilograms," Infantes told Andina news agency.
The officer noted that —in the last quarter of this year— the volume of postal shipments of different types of products increases due to year-end holidays.
Likewise, Infantes explained that there are 11 types of customers using
Serpost services.
"One in particular is the hyperconnected and digital customer, whose consumption habits have changed," he indicated.
Faced with the new normality generated by the COVID-19 pandemic, the officer said
Serpost is in the process of making changes to its website so that the information reaching its users is clearer and easier to be accessed.
"We are developing projects (to improve the online service) because the regular consumer needs online information nowadays. This is all work to improve the promise of value in terms of delivery times," Infantes stressed.
Furthermore, he pointed out that —in the current normality— customers mostly demand to be allowed to pay digitally for the services provided by
Serpost.
On the other hand, he affirmed that
Serpost has a great competitive advantage in relation to private operators because it relies on greater experience and coverage at the national level.
In this sense, Infantes noted the institution covers 89% of the national territory with 457 offices, which are even attended by private operators that cannot reach certain regions of the country.
(END) LIT/MVB
Published: 10/21/2021